📋 Terms

Using the app and its related services bind the App User to these terms of use.

Related agreements are Privacy Notice and Cookies Policy which are an integral part of the whole set of Uplomatic service agreements.

App User is granted a non-exclusive, non-transferable, non-sharable, revocable, limited license to use The App solely for personal and commercial use in accordance with this agreement.

You agree that you will use the app within your own rights, permissions and regulations. You agree not to use the app to perform any illegal or unlawful activity. You agree to maintain the data protection, privacy and security while using the app and while working with the data.

When working with The App or any other Uplomatic service, you agree that you will not:

• use the app unlawfully;
• overload the system with data that you actually don’t need;
• be rude or unprofessional when communicating with Uplomatic representatives;
• request any actions from Uplomatic that are outside of the scope of provided services;
• ask information about other App Users or stores;
• demand changes to The App or other Uplomatic services beyond the point where Uplomatic practices very active listening to customer priorities according to paid plan level, which is the part of the Uplomatic service.

You retain all rights and intellectual property rights embodied in Your Files, exclusive of any content provided by Uplomatic. You are responsible for the content of your files, backing up your files and the sales of your files. Uplomatic acts as a technology provider to distribute Your Products and cannot be held responsible for unintended distribution due to incorrect configuration of Products under the Service, for example but limited to, setting the wrong price, setting the wrong stock levels or creating too many discount codes.

Uplomatic does not review files that you store with the Service. It is your responsibility to ensure the files are legal and within the conditions laid out in our Acceptable Use Policy. Violations may result in the file being removed or your account being terminated.

For the Uplomatic to function as designed, it needs to store and process the personal data. That includes contact information and the data that is being uploaded, imported or exported with The App.

By using The App the App User gives consent to use that data for providing the Uplomatic service. This data can be used by The App or by the employee of the Uplomatic team as a part of service provisioning.

We use the service "Klaviyo" (klaviyo.com) to store your email and name and to send you informations related to the app or to our products. Your email or any personal data will not be shared to third-party companies or services other than Klaviyo.

Particular details of stored and processed data as well as the used resources are described in the Privacy Notice.

The Uplomatic service is provided as-is and as-available. While the Uplomatic team consists of professionals, it needs to be understood and accepted that there are risks of software defects, infrastructure failures, security breaches, attacks or human errors that might result in undesirable results.

You agree to assess and mitigate your own risks that might result in damage or any losses from using The App. The Uplomatic Support can consult you to identify and manage your risks.

In any circumstance, you release the Uplomatic, its legal company "Axel Hardy" and its Subcontractors and Partners from any liabilities or losses that were caused as a result of using any of the Uplomatic services.

There is no warranty or promise given by Uplomatic for a certain service level or results.

By using The App you agree to and hold the company "Axel Hardy" owners, directors, officers, Subcontractors and Partners harmless against any legal action, claims or disputes that arise from your actions.

Also, you agree to indemnify the company "Axel Hardy" for any legal action, investigation, charges or fees against the company "Axel Hardy", its owners, directors, officers, Subcontractors and Partners that resulted from your actions as a breach of this agreement.

We do refunds, and we do care about the service quality you receive from us.

In case of an issue in the app, before asking for the refund, we encourage you to first communicate with the Uplomatic Support to try to resolve any issue you have.

If we will not be able to solve your issue on the level that is acceptable for you, and if the app didn’t provide you the value you were looking for, we will gladly issue the refund.

Refunds are issued for a maximum duration of 1 month.

The Agreement is active from the moment you use the app, until the moment when you request your account and data to be deleted from our servers.

If you fail to comply with this Agreement or if Uplomatic believes your actions are not compliant with this Agreement, the Uplomatic may terminate the Agreement, uninstall the Uplomatic App from your store and refuse to provide any services for you.

Uplomatic is the product of the company "Axel Hardy" which is registered in France with registration number 79233972300035.

• Legal address: Route de la magne, 74410 Saint Jorioz, FRANCE
• Contact e-mail: [email protected].

The governing law is the legislation of France.

Uplomatic owns the right to change and update this document occasionally, and review it at least once per year. If you continue using The App, then you also agree to comply with all the further versions of this document.